OPPO2U Delivery Service

 

Terms & Conditions

 

Brief Description:

OPPO2U is a full-personalized delivery service that will be fulfilled by our OPPO Sales Representative. We aim to deliver the first-class service and to make sure the delivery is conducted in a safe and remain as a minimal contact delivery for the customers who placed orders in OPPO Official Online Store. We hope to increase our customer’s satisfaction with more efficiency and a safer delivery service to strive to provide the best customer experience to our beloved customers.

 

Terms and Conditions:

 

1. OPPO2U service is only applicable for the customers who placed their orders on our official website  (www.oppo.com.my).

 

2. Eligible products for OPPO2U service:

No.

Model

1.

Find X3 Pro

2.

Find X2

3.

Reno5 5G

4.

Reno5 Pro

5.

Reno4 Pro

6.

Reno4

7.

A93

8.

A73

9.

A54

10.

A31 6+128

11.

A15

12.

A15s

13.

OPPO Watch 46mm

14.

OPPO Watch 41mm

15.

OPPO Band

16.

OPPO Enco X


 

3. It is compulsory to show the verification code as stated in customers’ email that have automatically sent upon the completion of payment, to our Sales Representative to ensure the safety delivery. 

 

4. Customers are responsible to ensure that the contact and shipping details filled in are accurate and complete. OPPO Malaysia shall not be liable in the event of late delivery or non-delivery of ordered items by the reason of incorrect / incomplete delivery details entered by customers.

 

5. OPPO Malaysia shall not be liable for any interruption of service due to causes beyond of OPPO Malaysia control, which includes:

 

  • Natural disasters.
  • Adverse weather conditions.
  • Insufficient information provided by a customer.
  • Disease, outbreak, global health emergency, or pandemic.
  • The unavailability or refusal of a person to accept delivery of the shipment.

 

6. Once the customer has no further objection upon receiving of the ordered item, the item is considered successfully delivered and OPPO Malaysia is considered released from the obligation and shall not be responsible for any loss and/or damages afterwards.

 

7. OPPO reserves the right to vary/amend the terms & conditions without any prior notice.